Job Description
Join our mission to empower Detroit's workforce! We're seeking enthusiastic individuals for part-time customer service roles with no prior experience required. Perfect for students, career-changers, or anyone seeking flexible hours in a supportive environment. Receive paid training and build valuable skills while making a positive impact in your community.
Our team offers competitive pay, growth opportunities, and a vibrant workplace culture centered on collaboration and continuous learning. If you're ready to start your professional journey with a company that invests in its people, apply today!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Assist clients with account inquiries and basic troubleshooting
- Process transactions accurately using our digital systems
- Document customer interactions and maintain detailed records
- Collaborate with team members to resolve complex issues
- Participate in ongoing training to enhance product knowledge
- Support community outreach initiatives during scheduled shifts
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible shifts including evenings and weekends
- Positive attitude and commitment to teamwork
- Reliable transportation to our downtown Detroit location
- No prior experience necessary – comprehensive training provided