Job Description
Launch your career with industry-leading training at GrowthTech Solutions! We're seeking motivated entry-level professionals to join our Jacksonville team as Customer Service Specialists. No prior experience required – we provide comprehensive paid training in communication systems, CRM software, and conflict resolution techniques. Our 6-week onboarding program includes mentorship from industry veterans and hands-on simulations to build confidence and expertise. Enjoy competitive benefits, growth opportunities, and a collaborative work environment designed to accelerate your professional development.
Responsibilities
- Delve into our intensive training curriculum covering customer service protocols and technical systems
- Master CRM platforms and communication tools through hands-on practice sessions
- Develop exceptional problem-solving skills through simulated customer scenarios
- Collaborate with mentors to refine communication techniques and conflict resolution strategies
- Support customer inquiries with growing confidence post-training completion
- Track performance metrics and continuously improve service quality
- Participate in team workshops to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Strong desire to learn and grow in customer service field
- Excellent verbal communication skills and positive attitude
- Basic computer literacy with willingness to master new software
- Reliable attendance and punctuality during training period
- Ability to work in a fast-paced team environment
- No experience necessary – training provided for all qualified candidates