Job Description
Join Sacramento Community Services and launch your career in customer support! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy comprehensive training, flexible scheduling, and opportunities for advancement. Perfect for recent graduates or career changers looking to build professional skills in a supportive environment. Our competitive benefits package includes health insurance, paid time off, and retirement plans.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records using our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Participate in ongoing training programs to enhance product knowledge
- Support community outreach initiatives as part of our mission
- Adhere to company policies and service standards
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Basic computer literacy with willingness to learn new software
- Ability to stand/walk for extended periods during shifts
- Reliable transportation to our downtown Sacramento location
- Passion for helping others and community engagement