Job Description
Launch your career in Minneapolis with our paid training program! No experience required. We're seeking motivated individuals to join our dynamic customer service team. Enjoy comprehensive training, competitive pay, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers.
Why Join Us?
- Full paid training program (4 weeks)
- Health benefits after 90 days
- Clear career advancement path
- Modern downtown Minneapolis office
- Performance-based quarterly bonuses
Responsibilities
- Handle inbound/outbound customer inquiries via phone/email
- Resolve customer concerns with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet/exceed performance metrics (CSAT, resolution rates)
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication skills (written/verbal)
- Basic computer proficiency
- Ability to work in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown office
- Must pass background check