Job Description
Launch your career in customer service with zero experience required! Coastal Support Solutions is seeking motivated Entry-Level Customer Service Associates to join our dynamic team in Virginia Beach. We provide comprehensive paid training and a supportive environment where your growth is our priority. Enjoy competitive pay, benefits, and opportunities for advancement. Perfect for recent graduates, career changers, or anyone looking to build new skills in a thriving coastal city.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Adhere to company policies and quality standards
- Participate in ongoing training to enhance skills
- Contribute to a positive and inclusive workplace culture
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options
- Must be authorized to work in the United States