Job Description
Join Boston's fastest-growing retail team as an Entry-Level Customer Service Associate! No experience needed – we provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Work in a dynamic downtown environment with supportive management and team-based culture. Perfect for students, career changers, or anyone seeking a fresh start in Boston's thriving service industry.
Responsibilities
- Deliver exceptional customer service in-store and via phone/email
- Process transactions using POS systems with accuracy
- Assist with inventory management and product displays
- Resolve customer inquiries and escalations professionally
- Collaborate with team members to achieve sales targets
- Participate in ongoing product knowledge training
- Maintain clean, organized store appearance
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and willingness to learn
- Availability to work weekends and holidays
- Boston residency preferred (not required)