Job Description
Join our dynamic team at Cleveland Community Solutions as an Entry-Level Customer Service Associate! We're hiring immediately for motivated individuals with no prior experience. If you're passionate about helping others and ready to start your career, this is your opportunity to grow with us.
We provide comprehensive paid training, a supportive work environment, and clear pathways for advancement. Enjoy competitive pay, flexible scheduling options, and comprehensive benefits including health insurance and retirement plans. Perfect for recent graduates, career changers, or anyone seeking a fresh start!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with exceptional professionalism
- Process orders, returns, and service requests using our proprietary CRM system
- Collaborate with team members to resolve customer issues promptly
- Maintain accurate customer records and documentation
- Participate in ongoing training to enhance product knowledge
- Contribute to team performance goals and quality metrics
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible hours including weekends
- Positive attitude and commitment to customer satisfaction
- Valid Ohio driver's license (if field visits required)