Job Description
Join our award-winning team as an Entry-Level Customer Service Associate! No experience needed—we provide comprehensive paid training to launch your career in customer success. This part-time opportunity offers flexible schedules and growth potential within our dynamic Orlando-based organization. Perfect for students and career changers seeking hands-on experience in a supportive environment.
As part of our commitment to employee development, you'll receive:
- 4-week paid training program
- Certification in customer excellence
- Ongoing mentorship from industry experts
- Pathway to full-time advancement
Responsibilities
- Delocate exceptional customer service via phone, email, and chat
- Resolve inquiries using our CRM system
- Document interactions in compliance protocols
- Collaborate with cross-functional teams
- Participate in weekly training sessions
- Meet performance metrics for response times
- Identify opportunities for process improvement
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer literacy (typing 25+ WPM)
- Strong verbal communication skills
- Ability to work flexible shifts (weekends required)
- Positive attitude and eagerness to learn
- Pass background check and drug screening
- Reliable transportation to our Orlando hub