Job Description
Launch your career with no experience required! Growth Dynamics Inc. is seeking motivated individuals for our entry-level Customer Service Associate positions in Austin, TX. Perfect for students and career-changers, this flexible part-time role offers comprehensive training and growth opportunities. Join our dynamic team and develop essential professional skills while making a real impact on our clients' experiences. No prior experience needed – we provide all training!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Document interactions and maintain accurate records
- Participate in weekly training sessions
- Meet daily performance metrics
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills (written and verbal)
- Basic computer proficiency (MS Office Suite)
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- No prior experience required – training provided
- Reliable transportation to Austin office
- Flexible availability (evenings/weekends required)