Job Description
Start your career journey with Nashville Solutions Group! We're seeking motivated individuals with no prior experience for our Entry Level Customer Service Associate positions. This part-time role offers flexible hours and comprehensive training to launch your professional growth in Nashville's thriving business environment.
Join our dynamic team where you'll develop valuable communication and problem-solving skills while supporting our diverse clientele. We provide a supportive atmosphere with clear career pathways and competitive compensation. Perfect for students, career changers, or anyone seeking to build experience in a fast-paced setting.
What We Offer:
- Flexible part-time schedules (20-30 hours/week)
- Paid on-the-job training and mentorship
- Health and wellness benefits
- Opportunities for advancement
- Collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and transactions accurately using our CRM system
- Resolve customer concerns efficiently while maintaining satisfaction
- Document interactions and maintain detailed customer records
- Collaborate with team members to improve service processes
- Adhere to company policies and confidentiality standards
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (no college experience required)
- No prior experience necessary - we provide comprehensive training
- Strong verbal communication and active listening skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including evenings/weekends
- Reliability and punctuality with strong work ethic