Job Description
Join our award-winning team as a Customer Service Associate and launch your career in healthcare administration! No prior experience required – we provide comprehensive training to help you succeed. You'll be the first point of contact for patients, ensuring exceptional experiences while supporting our medical facility's daily operations. This role offers growth opportunities into specialized healthcare positions with competitive benefits and a supportive work environment. Perfect for recent graduates or career changers seeking a stable, rewarding path in Illinois' thriving healthcare sector.
Responsibilities
- Manage incoming patient calls and schedule appointments using our proprietary software
- Verify insurance information and maintain accurate patient records
- Assist with front-desist reception duties including check-in/check-out procedures
- Coordinate with clinical staff to ensure seamless patient flow
- Process billing inquiries and resolve payment-related concerns
- Support administrative tasks like filing and data entry
- Participate in ongoing training programs to enhance healthcare knowledge
Qualifications
- High school diploma or equivalent (GED accepted)
- Zero prior experience required – open to all backgrounds
- Strong communication skills and friendly demeanor
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced healthcare setting
- Detail-oriented with commitment to accuracy in patient data
- Valid work authorization in the United States
- Reliable transportation to downtown Chicago location