Job Description
Join our dynamic team at Philly Startups Inc. and kickstart your career with zero experience required! We're seeking motivated individuals to deliver exceptional customer experiences while growing professionally in a supportive environment. Perfect for recent graduates or career changers looking to build foundational skills in a fast-paced tech startup setting. Enjoy competitive pay, comprehensive training, and clear advancement pathways.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and service requests accurately
- Collaborate with team members to resolve complex issues
- Document interactions and update customer databases
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing product and service training
- Contribute to process improvement initiatives
Qualifications
- No prior experience necessary - we provide full training!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and tech-savviness
- Ability to thrive in a team-oriented environment
- Reliable attendance and punctuality
- Positive attitude and customer-first mindset
- Philadelphia residency preferred