Job Description
Join our dynamic team as an Entry Level Customer Service Associate and kickstart your career in Minneapolis! We're seeking motivated individuals with no prior experience to provide exceptional service to our growing customer base. This flexible part-time role offers comprehensive training, competitive pay, and opportunities for advancement within our company. Perfect for students, recent graduates, or career changers looking to build foundational skills in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Assist customers with product information, order processing, and returns
- Collaborate with team members to resolve customer issues efficiently
- Utilize CRM software to document interactions and maintain accurate records
- Contribute to a positive store environment through friendly and helpful service
- Participate in ongoing product knowledge training
- Support daily operational tasks as assigned by supervisors
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible hours including evenings and weekends
- Positive attitude and commitment to teamwork
- Reliable transportation and punctuality
- Customer-focused mindset with problem-solving abilities
- Must be authorized to work in the United States