Job Description
Join our award-winning team at Coastal Solutions Group as an Entry-Level Customer Service Associate! We're seeking energetic individuals to deliver exceptional service while enjoying the security of weekly paychecks. Perfect for students, career changers, or anyone seeking flexible work in Virginia Beach's thriving coastal economy.
Our comprehensive training program ensures success regardless of experience, with opportunities for advancement into leadership roles. Enjoy a supportive environment, competitive benefits (including health insurance eligibility), and a commitment to work-life balance.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our proprietary POS system
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Assist with inventory management and store merchandising
- Collaborate with team members to achieve daily sales targets
- Uphold company standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Basic computer proficiency and ability to learn new software quickly
- Strong communication and interpersonal skills
- Reliable transportation to our Virginia Beach location
- Availability to work flexible shifts including weekends
- No prior experience required – training provided
- Positive attitude and willingness to learn