Job Description
We are seeking driven Entry Level Customer Service Associates to join our expanding team in Detroit, MI and surrounding areas in Illinois. If you are looking to kickstart your career in a dynamic environment, this is the perfect opportunity for you.
At Metro Growth Corp, we value passion, dedication, and the ability to connect with people. Whether you are just graduating or looking for a fresh start, we provide comprehensive training and a supportive culture designed to help you succeed.
Why Join Us?
- Competitive hourly pay starting at $18.00.
- Flexible part-time schedules to fit your lifestyle.
- Opportunities for career growth and advancement within the company.
- Comprehensive training and mentorship programs.
Responsibilities
- Interact with customers via phone, email, and chat to provide exceptional service.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Process orders, returns, and exchanges accurately and efficiently.
- Assist in maintaining accurate customer records and databases.
- Collaborate with team members to achieve daily and monthly performance targets.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or GED required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and familiarity with CRM software is a plus.
- A positive attitude and a strong willingness to learn are essential.
- Ability to work flexible hours, including weekends and evenings.
- Valid driver's license and access to reliable transportation.