Job Description
Launch your career with paid training at Urban Growth Partners! We're seeking motivated individuals for our entry-level customer service roles in Detroit and Illinois. No experience needed – we provide comprehensive paid training to develop your skills in client relations, technical support, and sales fundamentals. Enjoy flexible scheduling, growth opportunities, and a supportive team environment. Perfect for students, career changers, or those seeking part-time work with advancement potential. Join us in building brighter futures!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process transactions and resolve inquiries efficiently
- Document interactions accurately in CRM systems
- Complete paid certification modules in client communication
- Collaborate with mentors during onboarding phase
- Meet performance metrics for response times and satisfaction
- Participate in bi-weekly skill-building workshops
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer literacy and typing skills (30+ WPM)
- Strong verbal communication abilities
- Reliable internet access for remote training modules
- Availability for weekday/evening shifts
- Positive attitude and eagerness to learn
- Authorization to work in the United States
- No prior experience required