Job Description
Launch your career with no experience required! Growth Partners Inc. is seeking enthusiastic Entry Level Customer Service Associates in Baltimore, MD. We provide comprehensive training and flexible schedules perfect for students, career changers, or anyone seeking a fresh start. Join our supportive team and develop valuable skills while making a real impact.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process transactions and resolve inquiries with empathy and efficiency
- Document interactions in our CRM system with precision
- Collaborate with team members to ensure seamless customer experiences
- Adhere to company policies while maintaining a positive attitude
- Identify opportunities for process improvements
- Attend training sessions to enhance product knowledge
- Support seasonal campaigns and promotional activities
Qualifications
- High school diploma or equivalent (currently enrolled accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Attention to detail and problem-solving mindset
- No prior experience necessary - we train everyone!
- Reliable transportation to our Harbor Place location