Job Description
Join our dynamic team at Coastal Connect Solutions as an Entry-Level Customer Service Associate! No prior experience required – we provide comprehensive training to kickstart your career. Enjoy a flexible part-time schedule while developing valuable skills in a supportive environment. Located in vibrant Virginia Beach, this role offers competitive compensation and growth opportunities. Perfect for students, career changers, or anyone seeking flexible work. Apply today and transform your future with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges using our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Document interactions and maintain accurate customer records
- Participate in ongoing training to enhance product knowledge
- Contribute to team performance metrics and service quality goals
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and commitment to customer satisfaction
- Ability to work flexible shifts including evenings and weekends
- No prior experience required – training provided