Job Description
Launch your career with comprehensive training! No experience required for this entry-level customer service role. We provide paid on-the-job training, mentorship, and career progression opportunities. Join our supportive team in Manchester and develop valuable communication, problem-solving, and technical skills while serving diverse clients.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and resolve account inquiries
- Utilize CRM systems to document interactions
- Collaborate with team members to improve service quality
- Complete all certification training modules
- Adhere to company policies and compliance standards
Qualifications
- No prior experience necessary – training provided
- GCSEs or equivalent in English and Maths
- Strong verbal communication skills
- Basic computer literacy
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced environment
- Valid UK work permit required