Job Description
Join our dynamic team at Heartland Solutions Inc. as a Part-Time Customer Service Associate in vibrant Kansas City, MO. This entry-level opportunity offers flexible scheduling and hands-on experience in client relations and support operations. Perfect for students or career changers seeking to develop professional skills in a fast-paced environment. Enjoy competitive pay, comprehensive training, and a supportive workplace culture.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records using CRM software
- Collaborate with cross-functional teams to resolve escalated issues efficiently
- Assist with inventory management and store operations as needed
- Participate in ongoing training to enhance product knowledge and service skills
- Uphold company standards for cleanliness and safety in all interactions
Qualifications
- High school diploma or equivalent required; college students encouraged to apply
- Basic proficiency in Microsoft Office Suite and customer service software
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Strong problem-solving abilities and attention to detail
- Positive attitude with a customer-first mindset
- No prior experience necessary – training provided