Job Description
Join our dynamic team at City Retail Solutions and kickstart your career with no prior experience needed! We're seeking motivated individuals passionate about customer service to join our Jacksonville headquarters. As an Entry-Level Customer Service Associate, you'll be the face of our brand, delivering exceptional experiences that build lasting relationships. We provide comprehensive training, career growth opportunities, and a supportive work environment designed to help you thrive.
Our ideal candidates bring enthusiasm, strong communication skills, and a commitment to excellence. If you're ready to learn, grow, and make an impact, we encourage you to apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and accuracy
- Process transactions efficiently while maintaining a positive attitude
- Assist customers with product knowledge and service-related issues
- Collaborate with team members to resolve complex customer concerns
- Uphold company standards for cleanliness, safety, and brand presentation
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to a positive team environment through collaboration and support
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- No prior experience required – we provide comprehensive training
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and dedication to customer satisfaction
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Florida driver's license (if required for location duties)