Job Description
Launch your career with Atlanta's fastest-growing customer service team! We're seeking motivated individuals with no prior experience to join our award-winning support division. Enjoy comprehensive paid training, flexible scheduling, and clear advancement paths. Our vibrant downtown office offers free parking, wellness programs, and a collaborative culture that values growth and innovation.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Maintain accurate client records in CRM systems
- Collaborate with cross-functional teams to resolve inquiries
- Participate in daily training sessions and skill development
- Contribute to team performance metrics and quality standards
- Identify opportunities for process improvements
- Support marketing campaigns through customer outreach
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication skills
- Basic computer proficiency (Microsoft Office suite)
- Positive attitude and willingness to learn
- Reliable transportation to downtown location
- Ability to work flexible shifts including weekends
- Customer service mindset with empathy
- Attention to detail and organizational skills