Job Description
Launch your career with Memphis Community Services! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. As an Entry-Level Customer Service Associate, you'll receive comprehensive training to develop essential skills while supporting our community-focused mission. Enjoy a supportive work environment, career advancement opportunities, and competitive benefits. If you're eager to learn and grow professionally, this is your perfect starting point!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records using our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Participate in ongoing training programs to enhance service skills
- Contribute to a positive team environment through active communication
- Support community outreach initiatives as assigned
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude with problem-solving mindset
- Ability to work flexible hours including weekends
- Valid driver's license preferred for occasional field visits