Job Description
Launch your career in Baltimore with no experience required! Baltimore Growth Partners is seeking enthusiastic Entry-Level Customer Service Associates to join our dynamic team. We provide comprehensive training and a supportive environment for career growth. Enjoy competitive pay, benefits, and opportunities for advancement in the heart of downtown Baltimore. Perfect for recent graduates or career changers!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate customer records
- Collaborate with team members to resolve client inquiries efficiently
- Learn and utilize CRM systems for customer relationship management
- Contribute to a positive team culture through active participation
- Adapt to new processes and technologies with ongoing training
Qualifications
- No prior experience required – we train from the ground up!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer literacy and willingness to learn new software
- Positive attitude and eagerness to grow professionally
- Reliability and punctuality for consistent team performance
- Ability to work in a fast-paced environment