Job Description
Join our dynamic team as an Entry-Level Customer Service Associate and kickstart your career with zero experience required! Prime Solutions Group is urgently hiring motivated individuals in Jacksonville, FL for immediate onboarding. We provide comprehensive paid training and a supportive environment where you'll develop valuable skills while delivering exceptional customer experiences. If you're eager to learn, grow professionally, and earn a steady income from day one, this is your opportunity!
What We Offer:
- Immediate hire with same-week start dates
- Comprehensive paid training program
- Clear career advancement pathways
- Competitive hourly pay plus performance incentives
- Health benefits after 90 days
- Positive team culture with recognition programs
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and exchanges accurately using our CRM system
- Resolve customer concerns by following established protocols
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain detailed customer records
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
- Contribute to team goals through collaborative problem-solving
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication skills with clear verbal articulation
- Basic computer proficiency (typing, navigation, email)
- Positive attitude and willingness to learn new systems
- Reliable internet connection for remote work components
- Ability to work flexible shifts including weekends
- Passion for helping others and problem-solving