Job Description
Launch your career with Innovate Solutions Group! We're seeking motivated Entry-Level Customer Service Associates to join our growing Charlotte team. No experience required—just your positive attitude and willingness to learn. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a supportive environment.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process orders and resolve client inquiries efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to achieve daily targets
- Participate in ongoing training sessions
- Uphold company standards for quality and compliance
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Basic computer proficiency
- Ability to work flexible shifts (including weekends)
- Positive attitude and team player mindset
- No prior experience necessary—training provided