Job Description
Join our award-winning customer service team in Sacramento! We're seeking enthusiastic individuals with no prior experience to become Call Center Agents. Enjoy comprehensive paid training, career advancement opportunities, and a supportive team environment. If you're passionate about helping others and ready to launch your career, apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, quality)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required – we provide full training!
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- High school diploma or equivalent (GED accepted)
- Flexible availability including evenings/weekends
- Type 30+ WPM with attention to detail
- Positive attitude and problem-solving mindset