Job Description
Launch your career in customer service with no experience required! Customer Connect Solutions is seeking motivated individuals to join our dynamic call center team in Baton Rouge. We provide comprehensive paid training and a supportive environment to help you succeed. Enjoy competitive pay, flexible scheduling options, and opportunities for career growth. If you're a great communicator and eager to learn, we want to hear from you!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Provide accurate information about products and services
- Document interactions using CRM software
- Resolve customer issues efficiently with empathy
- Meet daily performance metrics for call quality and volume
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development sessions
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable internet connection for remote work option
- Must pass background check and drug screening