Job Description
Join our award-winning customer support team in Tampa and start earning weekly pay immediately! We're seeking motivated individuals to launch their careers in customer service through our comprehensive training program. No prior experience required – we provide all tools and certifications needed to succeed. Enjoy flexible scheduling, performance bonuses, and rapid advancement opportunities in a dynamic, tech-driven environment. Our Tampa headquarters features modern amenities and a collaborative culture focused on employee growth.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process orders, returns, and account modifications accurately
- Document interactions in CRM systems while maintaining HIPAA compliance
- Collaborate with technical team to resolve complex issues
- Meet/exceed productivity and quality metrics
- Participate in weekly training sessions and certification programs
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent (college preferred)
- Strong written and verbal communication skills
- Basic computer proficiency and typing (40+ WPM)
- Ability to work flexible shifts including weekends
- Problem-solving aptitude and patience
- Customer service mindset with empathy
- Pass background check and drug screening
- Valid Florida driver's license (for occasional off-site tasks)