Job Description
Join our elite customer support team with a comprehensive paid training program designed to launch your career! TechSolve Solutions is seeking motivated individuals in Bakersfield, CA to become our next generation of Customer Support Specialists. No experience required – we provide all training needed to succeed in this dynamic role. Enjoy competitive pay, full benefits, and clear growth pathways within our award-winning organization.
Responsibilities
- Master company products/services through paid onboarding program
- Resolve customer inquiries via phone, email, and chat
- Document cases accurately in CRM systems
- Collaborate with senior agents to resolve complex issues
- Meet/exceed performance metrics after training completion
- Participate in ongoing skill development workshops
Qualifications
- High school diploma or equivalent (college preferred)
- Strong verbal/written communication skills
- Basic computer proficiency (typing 35+ WPM)
- Customer-focused mindset and empathy
- Ability to work flexible shifts including weekends
- Valid California driver's license (if field support needed)
- No prior experience required – training provided