Job Description
Launch your career in tech with our comprehensive paid training program! TechSolutions Inc. is seeking motivated Customer Support Trainees in Lubbock, TX. No prior experience required—we provide hands-on training in CRM systems, troubleshooting, and client communication. Join our dynamic team where growth opportunities and competitive benefits await. Transform your passion for helping others into a rewarding career path.
Responsibilities
- Master company products and support protocols through paid training
- Resolve customer inquiries via phone, chat, and email
- Document cases accurately in CRM systems
- Collaborate with senior support specialists
- Meet performance metrics post-training period
- Identify trends to improve customer experience
- Adhere to data security protocols
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency
- Ability to work in fast-paced environments
- Patience and empathy for customer needs
- Passion for continuous learning
- Must pass background check