Job Description
Are you ready to launch a rewarding career without the need for prior experience? Apex Growth Solutions is actively seeking ambitious individuals in Indianapolis, IN and North Carolina to join our expanding team. We offer a comprehensive paid training program designed to set you up for success in the customer service and sales industry.
Whether you are looking for a local role in Indianapolis or a remote opportunity across North Carolina, we provide the tools, mentorship, and schedule flexibility you need to thrive. Join a company that values growth, integrity, and your future.
Responsibilities
- Assist customers with inquiries via phone, email, and chat during night shift hours.
- Complete structured paid training modules to master our CRM software and product suite.
- Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
- Collaborate with team leads to achieve daily and weekly performance goals.
- Document customer interactions accurately in our internal systems.
- Identify upsell opportunities to enhance the customer experience and contribute to revenue.
- Adapt to a fast-paced environment while managing multiple priorities.
Qualifications
- High school diploma or GED equivalent required.
- Must be available to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Strong verbal and written communication skills with a professional tone.
- Reliable high-speed internet connection (mandatory for remote roles in NC).
- Ability to work independently with minimal supervision.
- No prior customer service or sales experience is required; we train you!