Job Description
Join our dynamic team in Indianapolis as a Customer Service Specialist! We're urgently hiring motivated individuals with no prior experience – comprehensive training provided to ensure your success. This is your chance to launch a rewarding career in customer support with a company that invests in its people. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Continuously improve product knowledge through training
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and problem-solving skills
- Ability to learn quickly and adapt to new systems
- Basic computer proficiency (typing, navigation)
- Positive attitude and teamwork mindset
- Reliable transportation to our downtown Indianapolis office