Job Description
Launch your career in NYC with zero experience required! Global Solutions Inc. offers comprehensive paid training for motivated individuals seeking a fresh start in customer service. Join our dynamic team at the iconic Empire State Building and develop industry-leading skills while earning a competitive salary. We provide all necessary training, mentorship, and growth opportunities for career advancement. No experience needed – just bring your positive attitude and eagerness to learn!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Complete all training modules and certification requirements
- Adhere to company protocols and compliance standards
- Identify opportunities for process improvements
- Support cross-functional projects as assigned
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, MS Office)
- Ability to learn new systems quickly
- Positive attitude and customer-first mindset
- Reliable attendance and punctuality
- Eligibility to work in the United States