Job Description
Launch your career in Detroit with our industry-leading training program! No experience needed – we provide comprehensive paid training to transform you into a Customer Service Specialist. Join our dynamic team in the heart of Detroit and start earning tomorrow. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
Why Choose Us?
- Free paid training (valued at $2,000)
- Immediate start date
- Career advancement path
- Health/dental benefits
- Flexible scheduling options
Responsibilities
- Handle inbound/outbound customer inquiries via phone/email
- Resolve customer issues with empathy and efficiency
- Process transactions and maintain accurate records
- Meet performance metrics (call handling time, resolution rate)
- Collaborate with team members to improve service quality
- Utilize CRM software for customer data management
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and listening skills
- Ability to learn new technologies quickly
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Detroit
- Basic computer proficiency
- No prior experience necessary – training provided
- Must pass background check