Job Description
Join our award-winning team as a Customer Service Specialist with paid training and immediate hire opportunities in New York! No experience required – we provide comprehensive onboarding to ensure your success. Enjoy competitive benefits, career growth pathways, and a dynamic work environment in the heart of Manhattan. Start your new career tomorrow with industry leaders committed to employee development.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Ability to learn quickly in training environment
- Positive attitude and customer-focused mindset
- Reliable attendance and punctuality
- No prior experience necessary – training provided