Job Description
Are you looking for a fresh start in the workforce? Premier Workforce Group is currently hiring Customer Service Representatives in Louisville, KY. We are proud to offer a weekly pay structure that ensures you get paid on time, every time.
Whether you are just starting your career or looking for a change, we provide comprehensive training and mentorship. Our team values integrity, reliability, and a positive attitude. Join a company that invests in its people and offers clear paths for advancement.
Benefits Include:
- Weekly Paychecks (Paid every Friday)
- Flexible Scheduling
- Comprehensive On-the-Job Training
- Career Growth Opportunities
- Health and Wellness Benefits
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat in a professional and friendly manner.
- Resolve customer complaints and issues with empathy and efficiency.
- Enter and update customer information into our database systems accurately.
- Process orders, returns, and exchanges according to company policies.
- Collaborate with team members to ensure high service standards are met.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- No prior experience is required—we provide all training.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills.
- Strong communication skills with a focus on customer satisfaction.
- Ability to work a flexible schedule, including weekends and evenings.
- Reliable internet connection for remote or hybrid options.