Job Description
Are you looking for a rewarding career in Tampa with a company that values your time? Tampa Tech Solutions is currently hiring enthusiastic Entry-Level Customer Service Representatives to join our growing team. We offer a competitive hourly wage, weekly paychecks, and a supportive work environment.
We are looking for individuals who are ready to learn, adaptable, and eager to help our clients. Whether you are starting your career or looking for a fresh start, we provide the training and tools you need to succeed.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, account inquiries, and order processing.
- Resolve customer complaints and issues to ensure high satisfaction levels.
- Document all customer interactions accurately in our CRM system.
- Collaborate with the sales and support teams to improve overall service delivery.
- Stay updated on company policies, products, and services to provide accurate information.
Qualifications
- High school diploma or equivalent (GED) required.
- No prior experience necessary; we provide comprehensive on-the-job training.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Basic computer literacy and typing skills.
- Ability to work a flexible schedule, including weekends and holidays.