Job Description
Are you looking to kickstart your career in the tech industry? Seattle Tech Solutions is currently hiring dedicated Customer Service Representatives for our Weekend Shift. We believe in investing in our people, which is why we provide comprehensive, paid training to ensure your success.
Located in the heart of Seattle, our team thrives on delivering exceptional support to our clients. Whether you are a recent graduate or looking for a career change, this is the perfect opportunity to learn new skills while enjoying the benefits of a weekend schedule.
Why Join Us?
- Full Training Provided: No experience required. We teach you everything from day one.
- Weekend Schedule: Enjoy your weekdays free. Work Saturday and Sunday.
- Career Growth: Strong potential for advancement within the company.
Responsibilities
- Provide top-tier customer support via phone and email during weekend shifts.
- Participate in structured training programs to master our products and services.
- Resolve client inquiries and troubleshoot technical issues efficiently.
- Document customer interactions and feedback accurately.
- Collaborate with the team to improve service processes and customer satisfaction scores.
Qualifications
- High school diploma or equivalent; prior customer service experience is a plus but not required.
- Ability to work weekends (Saturday and Sunday) on a full-time schedule.
- Strong communication skills and a professional, friendly demeanor.
- Basic computer literacy and ability to learn new software quickly.
- Reliable internet connection and a quiet workspace for remote training.