Job Description
Join our dynamic team in Boston as a Customer Service Representative! We're seeking motivated individuals with no prior experience – comprehensive training will be provided. Enjoy weekly pay, competitive benefits, and career growth opportunities. Perfect for recent graduates or career changers!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet weekly performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- No prior experience necessary (training provided)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Must pass background check
- Reliable transportation to downtown Boston