Job Description
Join our team in Houston with immediate hire opportunities and comprehensive training! We're seeking motivated individuals to launch their careers in customer service. No experience required – we provide paid onboarding and mentorship to ensure your success. Enjoy competitive pay, benefits, and a supportive work environment in Texas' thriving energy sector.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and process orders using CRM systems
- Document interactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve escalations
- Meet performance metrics for call volume and resolution times
- Contribute to continuous improvement of customer experience
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and problem-solving abilities
- Basic computer proficiency with willingness to learn new software
- Ability to work flexible shifts including weekends
- Positive attitude and commitment to teamwork
- Pass background check and drug screening
- Valid Texas ID for onboarding