Job Description
Welcome to Tampa Growth Solutions, where we empower ambitious individuals to launch successful careers in customer service and sales. We are currently seeking dedicated professionals to join our expanding team in Tampa, FL.
Unlike many other companies, we do not require prior experience. We believe in your potential and provide comprehensive paid training to equip you with the tools needed to excel. This is the perfect opportunity for someone looking for stability, growth, and a supportive work environment.
What We Offer:
- Competitive Base Pay: Earn a solid starting salary with opportunities for performance bonuses.
- Paid On-the-Job Training: Master your skills without financial stress.
- Career Advancement: Clear pathways to management and senior leadership roles.
- Modern Benefits: Health, dental, and vision insurance available after 90 days.
Are you ready to take control of your future? Apply today!
Responsibilities
- Deliver Exceptional Support: Manage incoming inquiries via phone, email, and live chat with a focus on customer satisfaction.
- Product Expertise: Learn our products/services through training and accurately answer customer questions.
- Problem Resolution: Identify customer issues and implement effective solutions or escalate complex cases to supervisors.
- CRM Management: Utilize our internal software to update customer records and track interactions.
- Team Collaboration: Work closely with sales and technical teams to ensure a seamless customer journey.
- Meet Targets: Consistently adhere to call handling times and quality assurance standards.
Qualifications
- Education: High school diploma or GED required.
- Experience: No prior experience necessary; we provide full training.
- Communication: Strong verbal and written communication skills.
- Computer Literacy: Basic proficiency with computers and navigating the internet.
- Reliability: Ability to work full-time hours (Monday - Friday) with a positive attitude.
- Location: Must reside in or be willing to commute to Tampa, Florida.