Job Description
Are you ready to start a rewarding career in California with a company that prioritizes your financial well-being? We are currently hiring Customer Service Representatives who are eager to learn and grow with us.
At Golden State Support, we believe in rewarding hard work immediately. That is why we offer a Weekly Pay structure—get your paycheck on time, every week, without waiting two weeks. No prior experience is required; we provide comprehensive paid training to get you up to speed and confident in your new role.
Join a team that values professional development, a supportive work culture, and your contribution to our community.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat with a friendly and professional demeanor.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
- Maintain detailed and up-to-date customer records in our internal database.
- Collaborate with team leads to meet daily and monthly performance goals.
- Assist in training new hires and sharing best practices with the team.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer literacy and typing skills (30+ WPM).
- Reliable internet connection and a quiet workspace (if remote).
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Must be authorized to work in the United States.