Job Description
Are you ready to kickstart your career in Portland?
Portland Horizon Solutions is actively seeking a motivated Customer Service Representative to join our dynamic team. We value potential over experience and are looking for individuals who are eager to learn and grow with us. This is an immediate hire opportunity with full training provided.
As a member of our team, you will be the friendly voice of our brand, ensuring our customers receive the support they need. We offer a modern, collaborative work environment with opportunities for advancement.
Responsibilities
- Manage high-volume inbound and outbound customer calls with a focus on customer satisfaction.
- Resolve inquiries and complaints efficiently using our internal software systems.
- Accurately enter and update customer information into our database.
- Collaborate with the sales and support teams to ensure seamless service delivery.
- Participate in daily team meetings and training sessions to sharpen your skills.
Qualifications
- High school diploma or equivalent (GED).
- Basic computer literacy and typing skills (we provide training on our specific software).
- Strong verbal communication skills and a positive, patient attitude.
- Ability to work full-time hours with flexibility for shifts.
- Reliable internet connection and home office setup (Remote/Hybrid option available).