Job Description
Are you looking to kickstart your career in the thriving city of Fort Worth? Fort Worth Logistics Center is currently seeking motivated individuals to join our growing team as Customer Service Representatives. We pride ourselves on being a no experience required employer, offering comprehensive on-the-job training to help you succeed.
Our team is the face of our company, ensuring our clients receive top-tier support and service. If you possess a positive attitude and a willingness to learn, we want to hear from you!
Why Join Us?
- Competitive hourly wage ($15.00 - $18.00)
- Full-time hours with consistent scheduling
- Opportunities for advancement and career growth
- Health, dental, and vision insurance options
- Employee discount programs
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a friendly demeanor.
- Resolve customer complaints and issues with patience and professionalism.
- Update customer information accurately in our CRM database systems.
- Process orders, returns, and exchanges efficiently to ensure satisfaction.
- Collaborate with warehouse and sales teams to ensure seamless operations.
Qualifications
- High school diploma or equivalent (GED).
- Basic computer literacy and ability to navigate software quickly.
- Strong communication skills, both verbal and written.
- Able to work in a fast-paced, dynamic environment.
- Must be reliable, punctual, and have a positive work ethic.