Job Description
Are you looking for a rewarding career that values your potential? Apex Support Services is seeking enthusiastic and motivated Entry Level Customer Service Associates to join our growing team in Charlotte, North Carolina.
We are committed to providing exceptional service while offering our employees financial peace of mind. That’s why we proudly offer Weekly Pay to ensure you get paid on time, every time. We provide comprehensive training and a supportive environment designed to help you thrive from day one.
Why Join Us?
- Weekly Pay: Get paid every week with no waiting.
- No Experience Required: We train you on the job.
- Growth Opportunities: Clear pathways for advancement.
- Modern Facilities: Work in a state-of-the-art office.
Responsibilities
- Handle inbound and outbound customer inquiries with a professional and positive attitude.
- Resolve customer issues and complaints efficiently using our CRM software.
- Accurately enter and maintain customer data and account information.
- Collaborate with cross-functional teams to ensure service excellence.
- Identify opportunities to upsell products and services.
- Provide feedback on customer trends to help improve business operations.
Qualifications
- High school diploma or equivalent (GED).
- Basic computer proficiency (Microsoft Office, email, and internet navigation).
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Valid driver's license and reliable transportation are preferred.
- A proactive attitude and willingness to learn new skills quickly.