Job Description
We are currently urgent hiring for enthusiastic Customer Service Associates in Portland, OR. This is an excellent opportunity for individuals looking to start their career in a dynamic environment. We provide comprehensive on-the-job training and a clear pathway for professional growth. If you are a reliable, communicative, and eager-to-learn individual, we want to hear from you!
Why Join Our Team?
- Competitive hourly pay starting at $18.00.
- Health, dental, and vision insurance available.
- Flexible scheduling and career advancement opportunities.
- Modern office environment with a supportive team culture.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers with product information, order tracking, and account issues.
- Document all customer interactions and feedback accurately in the CRM system.
- Identify opportunities to upsell products or services to meet sales targets.
- Collaborate with the support team to resolve complex issues and improve service protocols.
Qualifications
- No prior experience is required; we provide full training.
- High school diploma or GED is preferred.
- Strong verbal and written communication skills.
- Ability to type at least 35 WPM.
- Reliable computer and high-speed internet connection.
- Positive attitude and willingness to learn new software tools.