Job Description
Join our award-winning customer service team in sunny St. Petersburg, FL! We're seeking motivated individuals for our paid training program to become Call Center Agents. No experience required – we provide comprehensive paid training to launch your career in customer service. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve customer issues using company resources and protocols
- Meet performance metrics including call handling time and CSAT scores
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless customer experiences
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and willingness to learn
- No prior experience necessary (paid training provided)
- Must pass background check and drug screening