Job Description
Are you looking to start a rewarding career in finance? Pacific First Bank is currently seeking a motivated Bank Teller Trainee to join our dynamic team in Los Angeles, CA. We offer a competitive salary, comprehensive benefits, and a $2,000 Sign-On Bonus for qualified candidates ready to grow with us.
In this role, you will be the face of our bank, providing exceptional service to our community while learning the ins and outs of retail banking. If you have a strong work ethic and a passion for helping others, we want to hear from you.
Responsibilities
- Cash Handling: Accurately process cash deposits, withdrawals, and check cashing transactions while adhering to strict security and compliance protocols.
- Customer Service: Greet customers warmly, answer questions regarding account balances and services, and resolve any issues with patience and professionalism.
- Product Sales: Identify cross-selling opportunities to introduce our range of financial products, including savings accounts, credit cards, and loans, to meet personal sales goals.
- Operational Support: Assist the branch manager with daily operational tasks, including ordering supplies, maintaining the lobby, and balancing the cash drawer at the end of the shift.
- Compliance: Ensure all transactions and customer interactions comply with federal and state banking regulations.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Finance or Business preferred.
- Experience: Previous customer service or retail experience is a plus; no prior banking experience is necessary for our Trainee program.
- Skills: Strong mathematical skills with the ability to handle large sums of money accurately.
- Communication: Excellent verbal and written communication skills with a friendly and approachable demeanor.
- Availability: Ability to work a flexible schedule, including weekends and holidays.
- Computer Proficiency: Basic knowledge of Microsoft Office suite and willingness to learn bank-specific software.