Job Description
Launch your banking career with our comprehensive paid training program! Capital City Bank is seeking motivated individuals for our Bank Teller Trainee position in Austin, TX. No prior experience required—we'll equip you with all the skills needed to thrive in a fast-paced financial environment. Enjoy competitive pay, full benefits, and clear advancement opportunities while serving our vibrant community.
As a trainee, you'll receive hands-on instruction in cash handling, customer service protocols, fraud prevention, and digital banking tools. Our 8-week training program combines classroom learning with real-world branch experience, ensuring you graduate as a confident banking professional.
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers) with 100% accuracy
- Provide exceptional service to bank clients and resolve inquiries efficiently
- Balance cash drawers and maintain strict compliance with security protocols
- Actively cross-sell bank products and services based on customer needs
- Operate core banking software and digital transaction platforms
- Uphold bank policies and regulatory requirements in all daily operations
- Collaborate with branch team to achieve monthly service goals
Qualifications
- High school diploma or equivalent required; college degree preferred
- Basic math proficiency and comfort handling cash transactions
- Strong communication skills and customer service mindset
- Ability to stand for extended periods and work flexible hours
- Proficiency with basic computer applications (email, MS Office)
- Pass background check and pre-employment screening
- Valid Texas driver's license and reliable transportation
- Commitment to 6-month employment post-training completion